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Shipping


We ship to the United States Only

All welders have a flat shipping price to anywhere in the continental US and varies by weight of the welder. Prices include tracking and insurance to the customer's designated delivery address. 

 Alaska, Hawaii  Please email the Discount Welders Direct Sales Support team for a shipping quote before bidding or buying. Shipping is NOT free to these locations. 

WE ARE NOT SELLIING/SHIPPING OUTSIDE THE US... SORRY INTERNATIONAL CUSTOMERS

 We will not ship to the following destinations: PO Boxes, APO/FPO addresses, and Puerto Rico. We do have designated pickup locations in the United States. Call to find out the designated location of your pickup. 

Shipping Time

 Once the payment has been received in full, we will ship the customer's item within 3 business days, subject to availability. It is possible that the item may ship the same day, but certain times of the year when volume is high or orders placed late in the day may result in delays. A tracking number will be forwarded to the customer's submitted email address the day of shipment.

 If customer pays via PayPal, shipping will be to the customer's confirmed PayPal address only. To pick up the welder or generator at a shipping terminal, the customer must bring his/her identification, depending upon shipping company requirements. Additional requirements may vary by shipper. Contact shipper directly for more information. 

 We do not own or operate a shipping company. Shipping is via third party entities which determine individual package receipt requirements. I.E. signatures, leaving packages unattended etc. Contact shipper directly to discuss exact terms of delivery. Once the customer's package has left the manufacturers corporate facilities, we cannot assume responsibility for delivery or delays in delivery due to shipping company policies, procedures, or union strikes.

Delivery Inspection

 The customer is entirely responsible to inspect the item for any damages at time of delivery. If the customer fails to inspect the item, the shipping company may not take responsibility for any damages occurring during shipment which are discovered at a later time. If the unit appears undamaged, it is the customer's responsibility to test out the unit as soon as possible to ensure proper operation. Early unit failure can be a result of hidden internal damages during shipping. The customer should not delay in opening the package and promptly testing the unit with a "live" test of all functions. Units not promptly tested for shipping damage MAY result in the shipper denying the damage claim and the unit being shipped back at customer's expense.

Damage

 The Everlast sales support team will assist the customer in filing a damage claim in the unlikely event of shipping damage. The customer should promptly contact the Everlast sales support team should shipping damage occur. Damaged claims must be made within 48 hours of delivery so that an RMA (return merchandise authorization) number can be issued. If there is shipping damage, Everlast will file a damage claim immediately, upon receipt of said claims. 

 The customer should download the appropriate operator's manual directly from the website and read the manual completely by the time the unit arrives so that prompt and safe testing of the unit will not be delayed. The unit must be tested "live" within the designated 48 hour time frame to meet the demands of the shippers damaged product return policy. 

 Unless the unit is damaged or otherwise non functional at the time of arrival, the buyer is responsible for all return costs, insurance and tracking.

 Items damaged or nonfunctional upon arrival: Everlast will gladly exchange it free of charge. It is the customer's responsibility; however to immediately notify the sales support team of the issue. Prompt reporting of this condition is required. Delayed opening of the package may result in denial of claim and waving of rights of free replacement. 





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