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Warranty

 

Warranty for Everlast plasma cutters, welders and multiprocess units: 


 All new Everlast welders, plasma cutters and multi-process units shall be warrantied for a period to extend for 5 years from date of purchase against breakage, malfunction, or other unit failure resulting in manufacture defect. A simple exchange of a faulty unit will be made for a new or factory reconditioned unit at Everlast's discretion. The customer must contact the technical support team to review unit failure so that the warranty claim can be established. Items such as electrodes, contact tips, nozzles, cups, shields, liners etc, considered to be consumable items, are NOT under warranty except for defect in workmanship. Additionally, certain items such as torches, foot pedals and easily serviced parts may be individually exchanged without returning the entire unit assembly should a failure with these items occur, at Everlast's discretion. Everlast and Discount Welders Direct will not be responsible for time/contract loss from unit failure, damages occurring from improper or unskilled operation, damages resulting from improper maintenance, improper wiring, poor quality power sources, abuse or neglect. Nor will Everlast assume responsibility for the customer's failure to heed/read safety instructions, to read and understand operator's manual, obey occupational laws or to ensure the unit's safe operation complies with state or local laws, personal injury arising from the inherent risks involved with welding or plasma cutting, including burns, electric shock or death. Warranty extends only to the machine, its accessories and parts contained inside. No other warranty is expressed or implied. 

 The customer is responsible to arrange shipping of the faulty unit to Everlast's return/repair facility at the customer's expense. Everlast will ship the replacement unit at Everlast's expense after receiving warranty item. This means that the customer is responsible for shipping one way only. So that Everlast can provide the best possible service, any unit-down or emergency situations shall be directly addressed to the Discount Welders Direct sales team.

To inquiry about a warranty issue please contact Discount Welders Direct:

Customer Service:  1-888-123-5932

 

 

 

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